Refund policy

Printed pieces are made to order. Each one is printed just for you after you order, so we can't accept returns or exchanges for a change of mind.

Desk gear, like keyboards, lamps and stands, can't be returned for a change of mind either.

Damaged, defective, misprinted or not what you ordered? Email us at help@setupden.net within 30 days of delivery with your order number and a photo or short video of the problem. We'll send a free replacement or give you a full refund, and you don't need to send anything back.

Need to change or cancel an order? Email us right away. Once your order goes to print or ships, we can't cancel it.

Custom pieces (Make it yours) are printed with your own picture, so they can't be returned for a change of mind either. If a picture can't be printed, for example because it shows copyrighted characters or brand logos, we'll cancel that item and refund it.

Orders outside the US: the same promise applies. If something arrives damaged or misprinted, you don't need to mail it back. Import taxes, duties and carrier fees aren't refundable. If your package hasn't arrived 45 days after it ships, email us and we'll send a new one or refund you. None of this limits any rights you have under your local consumer law.

Refunds go back to your original payment method within 5-10 business days after we approve them.